Shipping Policy
Shipping Information
1. Shipping Countries
We ship worldwide π β fast, secure, and with tracking.
2. Shipping Costs
β’ Germany: β¬3.90 / free from β¬50
β’ EU countries: β¬6.90 / free from β¬70
3. Delivery Times
β’ Germany: 1β3 business days
β’ EU: 3β7 business days
Note: Times may vary depending on customs and local conditions.
4. Processing Time
Orders are shipped within 1β3 business days after payment is received.
No shipping on weekends or public holidays.
5. Shipping Providers
We ship with DHL, Deutsche Post, or other trusted carriers depending on your location.
A tracking link will be sent to your email once the order has shipped.
6. Customs & Import Fees
Orders outside the EU may be subject to customs duties, taxes, or other fees.
These are the buyerβs responsibility. Please check with your local customs office.
7. Delivery Delays
Delays may occur due to customs, holidays, weather, or other external factors.
Thank you for your understanding!
8. Contact
π§ help@aylea.de
Submit Withdrawal Request
Please fill out the following form to submit your withdrawal request.
