1. Shipping Countries

We ship to Germany, EU countries and selected European countries 🌍

2. Shipping Costs

Germany
• €3.99 shipping
• Free shipping on orders over €50

EU (Norway, Switzerland & United Kingdom)
• €9.99 shipping
• Free shipping on orders over €80

Europe
• €9.99 shipping
• Free shipping on orders over €80

3. Delivery Times

Germany: 2–4 business days
EU: 3–5 business days
Europe: 2–8 business days

Please note that delivery times may vary depending on the destination and local conditions.

4. Processing Time

Orders are processed and shipped within 1–3 business days after payment has been received.

Please note that orders are not processed or shipped on weekends or public holidays.

5. Shipping Providers

We ship with DHL, Deutsche Post or other trusted shipping providers depending on your location.

Once your order has been shipped, you will receive a tracking link via email, where available.

6. Customs & Import Fees

Orders shipped outside the EU may be subject to customs duties, taxes or other import fees.

These charges are the responsibility of the customer. Please check with your local customs office for further information.

7. Delivery Delays

Occasionally, delays may occur due to customs, public holidays, weather conditions or other circumstances beyond our control.

Thank you for your understanding!

8. Contact

📧 help@aylea.de